http://www.gameproducer.net/2006/11/18/ask-game-producer-is-bad-support-better-than-no-support-at-all/ I bake games. Indie style. Thu, 16 May 2013 13:23:44 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.gameproducer.net/2006/11/18/ask-game-producer-is-bad-support-better-than-no-support-at-all/comment-page-1/#comment-22389 Digital Solid: Marketing Technology ROI » Have some fresh Carnival of Marketing with that turkey sandwich Sun, 26 Nov 2006 23:19:29 +0000 http://www.gameproducer.net/2006/11/18/ask-game-producer-is-bad-support-better-than-no-support-at-all/#comment-22389 [...] Customer service is more important today than ever. So Juuso Hietalahti poses the question Is Bad Support Better Than No Support at All?, as it relates to the development of interactive games. You’ll find it on his GameProducer.Net. [...] [...] Customer service is more important today than ever. So Juuso Hietalahti poses the question Is Bad Support Better Than No Support at All?, as it relates to the development of interactive games. You’ll find it on his GameProducer.Net. [...]

]]> http://www.gameproducer.net/2006/11/18/ask-game-producer-is-bad-support-better-than-no-support-at-all/comment-page-1/#comment-21493 Tim Fisher Sat, 18 Nov 2006 13:35:30 +0000 http://www.gameproducer.net/2006/11/18/ask-game-producer-is-bad-support-better-than-no-support-at-all/#comment-21493 Also provide telephone support if possible since not everyone has the internet. One of our customers got hold of a copy of the game via a magazine (no internet) and wanted the full version (download only), telephone support was critical to her. Also provide telephone support if possible since not everyone has the internet. One of our customers got hold of a copy of the game via a magazine (no internet) and wanted the full version (download only), telephone support was critical to her.

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