A few ago I was at the parking lot (very good places to learn something I must say) with our dog when suddenly a cat run to a nearby bush. Naturally our vicous bloodhound (picture on that page) immediately run after the cat.
In less than a second I said “No!” and our nice dog stopped and came back. She shouldn’t run towards cat like that.
Then I continued to lock my car and went back to our apartment.
After the incident I realized how I just had made mistake. I was saying “no” when the dog was doing bad things (chasing the cat) which was okay, but where was the reward after the dog did well (stopped when told, and came back by my side)? Nowhere.
It’s easy to blame and think about the things others shouldn’t do, but the real focus should be on the things that were done right and well – and reward them.
When was the last time you told people about work done poorly?
And when was the last time you pointed out something good?