Remember when Sony denied that nothing happened and that all was fine. And remember when then their network got down and 100 million dudes account info was stolen.
Well, first I must say that I don’t really care if 100 million or 7 billion or whatever amount was stolen, what I care about whether my stuff was stolen (pirates could argue that it wasn’t stealing, since data was copied and now exists in several places).
Let’s be honest, you too care only about your stuff and I care about my stuff. Otherwise we’d not be blogging and ranting here but planting seeds in poorer countries helping kids to get food.
Now, I do care about my account. I did renew my credit card, but other than that it’s not so important to me if 100 million users lost their stuff. Of course it feels bad, but you and me don’t really care. What we do care on the other hand is ranting about Sony.
And there’s one thing that I dislike in their actions. Blatant lying.
For example, earlier they said that “now your stuff is safe” and “hey, we are back online now!” And few hours pass and some dude finds out that there’s an URL exploit that you can use to change anyone’s password if you just know their email and birthdate (which were stolen in the first attack).
I don’t know what security company they hired, but if it takes them 1 month to “secure things” and few hours for hackers to exploit the system, then something tells me that rather than blaming “criminal activity” Sony should like hire some of these folks who hacked them. After all, those hackers seem to be in pretty good figuring out how Sony’s network systems are working.
But nah, instead they say that “all is fine, here have a cookie (2 games – choose from list of about 5 games from this decade – for free)”.
This situation is bit different, but attitude is bit same when Steve Jobs said that there’s “no antennagate” and “here, have a cookie (this free cover fixes the antennagate, which doesn’t exist)”. It just makes my programmer mind to get division by zero error.
That’s why I have mixed feelings. First of all: I think Sony PS3 is a superior gaming machine, and me and my bro just love it. The Apple products iPod touch and iPad are great devices.
What I don’t like is that if leaders don’t admit that they did shitty things, but rather that they try to praise their systems and stuff. I know your systems are great already – hey, that’s why I keep buying them – but I would want to see bit more respectful attitude.
Back to Sony case.
I got email or read press release by Sony where it was stated “we thank you for your patience and understand how much you want to continue using Sony products” and continuing “it took a long time, but we were quicker to fix things than anyone else would have”.
To be honest, I don’t like you sending me email saying what I want to do.
I also don’t care if you handled this thing faster than anyone would have been, especially since earlier I read some rumours that you were warned about this hack and did nothing to prevent it.
Invisible rings worked pretty fine when there was just one Sauron’s eye watching us, but now we have Twitter and Facebook and everything. News travel faster than ever in the history of mankind. Trying to hide the truth just doesn’t work.
If some indie would find out that anything like this is happening in their system, they would probably run naked – figuratively speaking – around the issue, being 100% transparent about the issue.
If Sony folks would have just said “Sorry folks. We made error. Here’s how we try make things right”, then I’d have much higher respect on the people behind the products.
Oh well, the good news are that there’s chances that I get Dead Nation for free. (At least it was in the cookie list in US region). When do I get my cookie?